Meet Jayne Routledge: Your Independent Mortgage Advisor in Norwich, Norfolk

At Brancaster House Financial Planning, we believe that trusted advice comes from experience, commitment, and a genuine passion for helping people secure their futures. That’s why we’re proud to introduce you to Jayne Routledge, our dedicated Mortgage and Protection Advisor, and your independent mortgage advisor in Norwich, Norfolk who has celebrated her third anniversary with us this spring.

Meet Jayne Routledge: Your Independent Mortgage Advisor in Norwich, Norfolk

A Career Built on Expertise

Jayne brings over 25 years of hands-on experience in mortgage advice, with a career that has spanned every level of the mortgage world. She began at Halifax, one of the UK’s best-known lenders, where she provided single-lender advice to a wide range of clients. It was here that she laid the foundation for her clear, client-first approach to financial guidance.

Looking to expand her reach, Jayne moved on to an estate agency, where she gained insight into property transactions from a broader perspective, though still within limited lending panels.

It wasn’t long before Jayne took the next step, spending an impressive 16 years at a full-service mortgage brokerage. This phase of her career gave her whole-of-market access, meaning she could truly tailor advice to individual needs, selecting the most appropriate solutions from across the entire mortgage landscape. This experience solidified her reputation as a thorough, reliable, and knowledgeable advisor.

Why Jayne Loves What She Does

For Jayne, mortgage and protection advice is more than numbers and paperwork; it’s about piecing together the jigsaw of someone’s property journey. Whether helping a young couple buy their first home, supporting a family moving up the ladder, or guiding a retiree through a later-life mortgage, Jayne finds joy in being part of life's biggest milestones.

She has worked with some clients for over 20 years, often serving multiple generations of the same family. Being the trusted advisor who’s called upon time and again - by clients, their children, their friends - is something she values deeply.

As Jayne says, “It’s incredibly rewarding to be part of someone’s journey from their first home right through to helping their own children buy theirs. It’s a privilege to be there for all those moments.”

Bringing Her Expertise to Brancaster House

Since joining Brancaster House three years ago, Jayne has been an integral part of our growing team. Her move marked a return to fully independent advice; something we know our clients value immensely.

Jayne is known not just for her deep knowledge, but also for her calm, supportive approach, especially when guiding first-time buyers or helping clients protect their homes and families with the right insurance cover. Her passion for helping people achieve their goals is evident in every conversation.

Your Independent Mortgage Advisor in Norwich, Norfolk

After many successful years serving clients in Cambridgeshire, Jayne recently relocated to Norwich, bringing her vast experience back home to Norfolk. Whether you’re buying your first property, re-mortgaging, or looking to review your protection needs, Jayne is here to help—offering clear, whole-of-market advice backed by decades of success.

Looking for mortgage or protection advice you can rely on?

Book a free consultation with us today and discover what a difference experience makes.